We at Knockoffbag.com want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return/exchange the unused Items in its original condition within 10 days of receipt of item. Our merchandise comes with a 100% Money Back Guarantee !

All sales items are final and subject to limited availability.

Return Policy

We will refund the purchase price, typically within 48 hours of receipt of returned item.

Exchange

Once we receive your item for exchange, we will Ship your new order . Exchange Shipping charges Apply .

here's what you need to do:

• Email returns@knockoffbag.com Asking for a Return Number RMA # . (We will refuse any returns or exchanges without it.)
  
  
• We will Immediately exchange any defective or wrong product shipped by accident .
  
  
• Please note that no refunds or exchanges will be granted after a 10 Day period has been exceeded. Further, no return will be accepted without the Refund and Exchange RMA #
  
  
• We will instruct you where to return your bag(s). Do not return to sender. You must contact us before returning any items in order to receive a refund or replacement. Our shipping forwarders will not accept returns or exchanges which is why you need a return address and RMA # from our returns department.
  
  
• new unused condition with all tags and original packaging. No item will be accepted after it has been used. Sorry, used products cannot be credited back . By wearing the product the first time, our refund policy is voided.  The product is subject to final inspection before your return is processed.
  
  
• You must send you returned package via courier at your own expense to China and provide us with a tracking number in order for a replacement/refund to be issued. In such cases, we will lose the initial cost of shipping to you, and so, unfortunately, can not offer to pay the return fees.
  
  
• Refund will be made in the same form in which payment was received (ie. Refunded on your credit card) and may take up to 7-10 business days after receipt of the goods.